Support
Help with messages you have received, or with the product.
Company
Contact and support
LeadBuoy is independent software for licensed real-estate professionals. If you received a message and want it to stop, start with the first box below — that is the fastest route.
Received a text message and want it to stop? Reply STOP to the message. It takes effect immediately and permanently for that number, across every campaign and every agent in the sending account. Reply HELP to reach a person. You can also write to support@leadbuoy.com.
To stop every channel, not only text messages, write to compliance@leadbuoy.com and ask to be suppressed. We will suppress every channel and confirm when it is done.
Privacy, legal, and compliance
Suppression requests and questions about what we hold; terms, licensing, and formal notices; and carrier or regulatory enquiries, including verification of the opt-in flow.
Postal address
LeadBuoy
2714 Oakbrook Drive
Weston, FL 33332
United States
Interested in the product?
Access is by invitation and limited to licensed real-estate professionals.
Policies
- Privacy Policy — what we collect, where it comes from, and how mobile information is handled.
- Terms of Service — who may use LeadBuoy and the rules governing outreach.
- Text messaging terms — the messaging program, STOP and HELP, frequency, and rates.
- Messaging consent — how opt-in is collected and recorded.